Over several months, Behnaz was coached and mentored to apply for a wide variety of roles. Once trust was established, she began to open up to other job opportunities – jobs that would help her move towards roles related to engineering. Behnaz started in a manufacturing production role, and then transitioned into a more general business support function. As she became known and trusted within the team, she was able to use her systematic engineering knowledge in ways that improved business and manufacturing processes.
Behnaz has become an integral part of the company, understanding the systemic relationships of different parts of the organisation. She helped troubleshoot issues with operational processes and machinery, making them more accurate and efficient. As a result, Behnaz’s self-esteem has grown and she is returning to the happy, confident person she once was.
“She is making changes that optimise output, efficiency and productivity, which is precisely what engineers are trained to do,” Gillian says.
*This participant’s name has been changed for privacy.