Online Service Standards
Jesuit Community College (JCC) offers some courses and programs online. In doing this, we are committed to maintaining the same high-quality learning experience for all of our students.
Jesuit Community College provides the following support to students to assist with their online learning:
As a student, you can expect that our trainers/assessor are all highly qualified professionals, with many years’ of training experience in the VET sector. These dedicated trainer/assessors will work with you regularly as you undertake the online activities and assessments.
Should you need help along the way, you only need to submit a query and your trainer/assessor will respond within two business days. Once you have submitted your assessment it will be marked within two weeks. Your trainer/assessor will contact you to discuss your results and provide feedback on your assessment.
Students can email firstname.lastname@example.org to help resolve most issues. For more technical issues, students should contact Cloud assess on (07) 5634 9574.
As a Jesuit Community College student, you will have access to the same support services as a student receiving paper based learning and assessment.
Additional support includes Language Literacy & Numeracy and/or digital learning support. Support outside of the Jesuit Community College resources is available from the external support services available to Jesuit Community College students.